Master-User

Master-User is one of the extraordinary skills. You had a computer in your nursery – you might never have learned a lot about programming or repairing computers and all those abbreviations your nerdier friends keep using are still a closed book to you, but at least you can use a computer pretty well, as long as someone else wrote the programs for you.
You receive a bonus whenever you use a computer for something that it's meant to do (to take a look at the security footage with the security main computer? No problem. Getting it to display certain older footage in a loop, so that no one sees the pictures changing is of course, hacking and something else entirely).
The degree of reduction depends on various factors and is decided by the master (excitement, time pressure, familiarity with this system …)